Director of Digital Content Production

Location: Blacksburg, VA
Date Posted: 10-09-2018
Ozmo seeks an executive-level Director of Digital Content Production to join our growing team. As Director of Digital Content Production, you will be focused on overseeing digital production operations across all components, including growth strategy, project portfolio management, forecasting and employee performance. In this role you will report directly to the CEO and be an active member of Ozmo's executive team, contributing to Ozmo’s long-term strategy and direction. You will also engage regularly with the product engineering team on initiatives to further productivity and quality advancements.
As a growing technology company, Ozmo’s focus is on solving tech support at scale. We build best-in-class software products that are used around the world to improve the lives of tens of millions of people each year by making technology more accessible. Ozmonauts are motivated to continuously improve and love to learn. We pride ourselves in doing exceptional work that delivers real value by transforming the way people think about technology.


  • Oversee North America production operations, as well as plans for expansion of the production business unit into international markets
  • Collaborate with the CEO to formulate and execute the international expansion of the department
  • Engage with client-facing groups within Ozmo to ensure departmental readiness as new product lines are spun up
  • Serve on the executive team at Ozmo, participating in high-level organizational planning and long-term strategy formation
  • Manage a human resources department responsible for talent strategy and employee performance management
  • Oversee the production management operations group responsible for timely, quality execution of a portfolio of projects
  • Engage with other departmental stakeholders to align on growth strategy and forecasting needs

Requirements and qualifications

  • Bachelor’s degree in Systems Engineering or related field, or MBA
  • Agile training or cumulative experience in a software development environment preferred
  • Lean manufacturing working knowledge or experience preferred
  • Five or more years in a organizational systems engineering role
  • Five or more years in an executive management role
  • Five or more years in a production-focused role
  • Five or more years in a software focused company
  • Prior oversight of an HR function or large headcount roll up preferred
  • Proven experience in organizational design and human capital development
  • Demonstrated ability to map strategic goals to operational execution
You must be legally eligible work in the United States onsite at our office in Blacksburg, VA.
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